FREQUENTLY ASKED QUESTIONS
Q) How do I care for the hair extensions? Because our products are human hair, you can shampoo & condition just as you would your very own. We highly recommend using sulfate-free shampoo & conditioner, as this will help to maintain the hairs moisture.
Q) What is Remy hair? Remy hair is collected form single donors in a manner that keeps all of the strands in one direction from root to tip.
Q) Where do you get your hair? Our hair is collected directly from donors in Asia and South America.
Q) What are Tape-In extensions? Tape extensions are one of the newest hair trends on the market. "tape extensions" are constructed with a very flat durable polyurethane material, there's a pre-bonded adhesive/double sided tape that's applied onto the polyurethane which allows the tape extensions to attach to your natural hair.
Q) How long does this last and can I reuse my tape extensions? This method can last 4-6 weeks if not longer; it depends on how fast your natural hair grows. These hair extensions are reusable and can be used up to 4 times if not longer, with proper care.
Q) How many packs do I need? Each of our packs contain 40 pieces, so if you have thin hair you will need 2-3 packs. If you have medium to thick hair you may need 1 or 2 packs.
Q) Can I speak with someone if I have questions? All customer inquiries can be sent via e-mail at firstname.lastname@example.org
Q) How are orders shipped? All orders are shipped through USPS Priority Mail with a signature confirmation.
Q) Do you ship only in the US? Yes, and we accept most major credit cards and payments made through PayPal. You must have a confirmed address, that has been established by PayPal as belonging to the PayPal account holder. In most cases, when a buyer's credit card billing and shipping address are the same, the address is considered confirmed.