Return Policy

If you’re not completely satisfied with your Andrea's Hair Secrets purchase, we offer a full refund on any unused or unopened products returned within 30 days of purchase.

Return Processing Time: Once we receive your return at our facility, please allow 5-7 business days for processing.

At Andrea's Hair Secrets, your satisfaction is our top priority, and we’re committed to making your return process as smooth and stress-free as possible. We understand that each situation is unique, so if you have any concerns with your order, don’t hesitate to reach out—we’re here to help!

Why We Can’t Accept Returns on Opened or Used Hair:
We maintain strict hygiene and quality standards to ensure every product we provide is clean, new, and safe. Hair extensions are considered intimate products; once opened or used, they cannot be guaranteed to remain in pristine, resellable condition. This policy safeguards the health and satisfaction of every client, ensuring you receive only the highest quality products.

If you’re uncertain about a product before opening, please contact us! We’re more than happy to answer questions and help you make the best choice for your needs.