Return Policy
Andrea’s Hair Secrets Return Policy
We want you to love your purchase! If you're not completely satisfied, we offer a full refund on unused, unopened products returned within 30 days of purchase.
Return Processing Time
Once we receive your return at our facility, please allow 5-7 business days for processing.
Why We Can’t Accept Opened or Used Hair
To uphold strict hygiene and quality standards, we cannot accept returns on opened or used hair extensions. Hair extensions are considered intimate products, and once opened, we can no longer guarantee they remain in pristine, resellable condition. This policy ensures the safety and satisfaction of all our customers.
Need Help?
If you're unsure about a product before opening, contact us first! We’re happy to answer any questions and help you choose the best extensions for your needs.
Email Us: info@andrea'shairsecrets.net
At Andrea’s Hair Secrets, your satisfaction is our top priority. We're here to make your return process smooth and stress-free!